Call Customer Services on: +972 52-5580004


Shipping & Return Information can ship to just about any country in the world.
We've worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, at the lowest possible cost.

Shipping Methods and Shipping Costs


Shipping cost vary according to shipping method and ordered product.
All of our Registered Airmail and EMS shipping costs are based upon the Israeli Postal Office rates.

You can see the shipping estimated cost  in your shopping cart at any time.
This estimate is based on the product's weight, quantity ordered and the shipping country.

While EMS in some cases costs a bit more, it is faster, more reliable and online tracking is available. Thus, we recommend that method.

Order Processing and Shipping Time

The delivery time is based on processing time (product availability) together with the shipping method you choose when you checkout. Below is a formula that would help you estimate the delivery time. 

Estimated Processing Time + Estimated Shipping Time = Estimated Total Delivery Time



Processing Time is the amount of time it takes from the moment you submit your order until the time we place it for delivery. The Processing Time may vary, according to product type and availability. Still, the processing time mentioned below, is the longest time it would take.a look at our processing table.

Shipping Time is based on the shipping method you choose when placing the order.

Total Delivery Time
is the amount of time it takes from the moment you submit your order until it arrives.

Shipping Methods and Estimated Shipping Times

Estimated Processing Time

+ Shipping Method Estimated shipping Time =  Estimated Total Delivery Time
Standard Airmail
Online tracking:   Unavailable
7-21 business days
Online tracking:   Available
3-5 business days

Estimated Processing Time

Product Type

 Maximum Processing Time

Judaica, Art, Shofarot

up to 3 business days

Teffilin, Stam, Talitot, Jewelry 

up to 4 business days

Personalized products: Names on Kippot, Jewelry, Birchoniyots, Bulk Custom Orders

up to 7 business days

Custom made Products: kippot, Jewelry, Birchoniyots, Bulk Custom Orders

up to 14 business days

  • Shabbat, Jewish & Israeli Holidays are not considered as Business Days.  
  • All of our products are usually at hand and in our inventory as we keep our own stock.
    In order to keep our service at best, we still keep the right of notifying you, no longer than 2 business days upon order, of any delay or out of stock item

 *Special care and extra weight products, will carry a note in the product information page. 

Order Cancellation and Refunds

In case you've decided to cancel your order prior to our order dispatch we shall fully refund your money. If we already shipped your order, you can send it back to us and we shall refund the full order sum, minus the shipping cost once the items arrive. Returned items should be in a mint,ready to be sold condition including the packages.

Refund Time Fram: If the order was paid using Paypal, you should see the refund showing with 5 business days. Other wise if using credit card as a payment it should take 10-14 business days for the refund to take place.

In any case, we do hope that you will not cancel your order, and if you need our help, please contact us at: CustomerService [AT]